Rules

Cancellation Policy

Learn about our policies regarding reservation cancellations and changes

Canceling Reservations

If you need to cancel your reservation, please do so at least 24 hours before your scheduled pick-up time.

Changing Reservations

If you need to make changes to your reservation, please contact us at least 24 hours before your scheduled pick-up time.

Refunds and Credits

Refunds and credits are determined on a case-by-case basis. Please contact us for more information.

Important Rules

Before renting our luxury cars, please take a look at our convenient and flexible rules.

Respect the vehicle!

The vehicle must be returned in the exact same condition as received. There is no racing, burn outs, cutting-up, or acting reckless. Everything is monitored and if foul play is determined, it will result in the forfeiture of the refundable deposit.

Communicate with us!

We understand that sometimes traffic or other circumstances can cause delays when returning the vehicle. We offer a 1 hour grace period, after that you will be charged an hourly rate. Please make sure to communicate via text or call if you do plan to be late.

Gas Policy

The fuel tank must be returned with the same amount of fuel as when you received the vehicle. Failure to do so will result in a Refueling Fee!

Food and Drink Policy

We do not allow eating or drinking in our vehicles. Failure to follow will result in cleaning fee if there is evidence found. There is also no Smoking or Vaping in the cars, failure to follow will result in a smoking charge.

Safety and Maintenance

Your safety is our top priority, which is why we regularly maintain and inspect our fleet to ensure it is in top condition. If you notice anything out of the ordinary, Please report it to the Xotic Rentals team ASAP.

Speeding

If the car is reported to be traveling over 100mph, we will automatically forfeit your refundable deposit.

Our Commitment to Transparency

No Hidden Fees

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Trustworthy Partnership

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Zero Excuses

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Experience Luxury and Speed

Book now and experience at Xotic Rentals